Shipping Policy

Coziom Shipping Policy

Effective Date: September 25, 2024

1. Introduction


At Coziom, we strive to deliver your pampas grass arrangements promptly and efficiently. This Shipping Policy outlines our procedures, estimated delivery times, and other essential details.

2. Shipping Options


We offer the following shipping options:

  • Standard Shipping (3-5 business days): £5.99
  • Expedited Shipping (1-2 business days): £9.99
  • Free Standard Shipping on orders over £50

3. Delivery Areas


We ship to the United Kingdom and select international destinations. Please contact us for international shipping rates.

4. Estimated Delivery Times

  • Standard Shipping: 3-5 business days
  • Expedited Shipping: 1-2 business days
  • International Shipping: 7-14 business days (varies by destination)

5. Tracking Information


You will receive tracking information via email once your order ships.

6. Shipping Carriers


We partner with reputable carriers, including Royal Mail and UPS.

7. Packaging


We take care to package your pampas grass arrangements securely to prevent damage during transit.

8. Delivery Issues


If your order is lost, damaged, or delayed, please contact us within 7 days. We’ll work with you to resolve the issue.

9. Cancellation and Refunds


Orders may be cancelled within 24 hours of placement. Refunds will be issued minus shipping costs.

10. International Shipping


International shipping rates and delivery times vary. Please contact us for details.

11. Customs and Duties


International customers are responsible for customs duties and taxes.

12. Changes to This Policy


We reserve the right to update this Shipping Policy. Changes will be posted on this page.

13. Contact Us


For shipping-related inquiries, please contact us at Contact@Coziom.com.

14. Governing Law


This Shipping Policy is governed by and construed in accordance with the laws of England and Wales.

By using our website and services, you consent to this Shipping Policy.

Thank you for trusting Coziom.

Contact Information:

Coziom
34 Haydn Avenue,
Manchester, England M14 4DL,
United Kingdom

Email: Contact@Coziom.com
Mobile: +44 7401304922

Best regards,
The Coziom Team